The business process management usually consists of process flows and organisation charts, but the process architecture is also a key part for any other architecture or project in your company. Every new project, e.g. implementation of SAP, relies heavily on your company intelligence about the processes, the responsible people, country variances, legal requirements, risk assessments and much more.

DMM provides different views to people who are the owner of their knowledge domain. This approach guarantees an up-to-date information base for your company’s analysis.

Within these views you can decide what information objects or information properties should be read, updated or deleted. This can be done via our DMM View-Designer without any coding and within minutes!

Benefits

Using the DMM (Data Maintenance Module) to keep your vital Process Architecture data up-to-date. By using DMM you will get the following benefits for your Business Process Management (BPM) Initiative:

• Keep your BPM artifacts up-to-date and reduce the risk of making the wrong decision, because of outdated underlying data, i.e. outdated Role descriptions, wrongly assessed processes, changing requirements without impact on process flows, outdated KPI’s and CSF’s, …
• Secure your BPM artifacts (Processes, Organization Units, Locations, Data, Applications,…) by assigning access rights on property level, i.e. as not everyone should see all KPI’s of your enterprise or limit the access to your financial processes
• Increase the acceptance of your BPM Project through more transparency and more meaningful up-to-date data
• Reduced complexity of  Process Architecture, as people are more collaborative and improving the process architecture.
• Lower Software Development/Deployment costs due to the up-to-date architecture and the software can be better aligned to the business needs
• Increase portability of designed process architecture
• Reduce Risk overall in new investments and the cost of ownership
• Easier upgrade and exchange of architectural components, i.e. Orgcharts, Process-flows
• Improved interoperability between processes and systems
• Maximum return on investment in existing process- and system architecture

Depending on your BPM Project goals you might get different benefits. But the main one is that you can keep your architectural data up-to-date and the user responsibility for the maintenance of information has no rejections because of the simple user interface of DMM.

Features

The DMM (Data Maintenance Module) is a web application built on top of an extensible repository. You can either use our hosted DMM or you can install DMM within your own environment.

Generic DMM Features

• Dynamical authorization through the use of authorization using Active Directory Groups (ADG), Local  Groups (LG) to the DMM Power Levels
• DMM recognizes your Enterprise Architecture meta model and you can start building your views immediately
• The Multi Tennant Environment allows you better segregation of data and satisfies your security requirements
• Email Notification on changes
• Easy-to-use interface for the user who is responsible to maintain the information within your Enterprise Architecture environment
• Browser independent Firefox, Chrome, Internet Explorer, Safari, some mobile browsers are also supported
• DMM can be used with any modeling notation you like to use BPMN 2.0, Flow Chart, EPK

Features of the DMM-View Designer

• Designing a DMM-View with our intuitive web interface
• For each view you can authorize the DMM-Editors and the DMM-Administrators via ADG or LG
• Within a view you can enable all of your Process Architecture artifacts to be the base object or to be a section object
• Use your tagging objects to define that data scope for the information owner
• Define the target audience in terms of which ADG, LG should be DMM-Editor, DMM-View Administrator or should get notification emails.
• You have to define the type of Editor Assignment you want to work with, i.e. Person is Process Owner, Person is Utility Owner. This information is taken dynamically out of your meta model.
• For each base object and section object you can define what type of access you want to grant. You can choose between Create, Read, Update, Delete (CRUD) and you can choose to use the tagging for each specific object.
• For each object, i.e. Process, Organisation Unit, Role, KPI, CSF you can define which property you would like to make visible and editable for the information owner.
• Make certain properties mandatory, change the label or add some help for the user to ease his task to maintain the BPM information.

Features for the DMM-Editor

• Windows Authentication or Form authentication can be used to authenticate the user
• The view selector allows switching between different responsibilities, i.e. the same person is Process Owner and Perfomance Manager or Project Manager.
• The object selector allows selecting different instances that the user is responsible to maintain
• The one-page interface shows all objects, associated objects and properties at the same time
• Field validation is supporting the user to deliver consistent data
• User defined help provides the user with detailed instructions on how each property has to be maintained
• Mandatory fields get highlighted in read only and in edit mode.
• Auto Complete allows to associate new objects without leaving the current form
• New objects can be created without leaving the current form
• All changes are stored in your central Enterprise Architecture repository

DMM for BPMN 2.0

A standard Business Process Modeling Notation (BPMN) will provide businesses with the capability of understanding their internal business procedures in a graphical notation and will give organizations the ability to communicate these procedures in a standard manner. The following screen shots demonstrate the use of DMM together with BMPN 2.0.

DMM for Process Classification Framework (PCF)

DMM for ITIL

The IT-Infrastructure Library (ITIL) is a best practice Framework that provides best practice processes, but also a set of KPI’s, CSF’s and other helpful guidance for your BPM Project. The following screen shots show ITIL processes and how to use the DMM.